This role provides full service and solutions support to customers in the areas of Vendor Experience. Our Certified Advisors are responsible for delivering profitability by achieving revenue, margin, solution and operational targets. They are highly skilled within a given area and work closely with other employees to demonstrate, promote, and sell products and services.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
- Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
- Maintains assigned department’s merchandising and readiness to serve customers.
- Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
- Acts as trusted subject matter expert, brand advocate, and product champion for specified vendor product assortment.
- Coaches and trains coworkers on new vendor technology and services.
- Prior experience serving as a specialist in premium, luxury, or complex technology solutions
- 1 year of experience working with consumer electronics
Qualification & Experience:
- Ability to work successfully as part of a team