The Best Buy Certified Magnolia Home Theater Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology. They build quality relationships with customers to provide them with relevant and memorable product demonstrations.
This role provides full service and solutions support to customers in the areas of Vendor Experience and premium home theater. Our Certified Advisors are responsible for delivering profitability by achieving revenue, margin, solution and operational targets. They are highly skilled within a given area and work closely with other employees to demonstrate, promote, and sell products and services.
- Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
- Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
- Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
- Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
- Prior experience serving as a specialist in premium, luxury, or complex technology solutions
- 1 year of experience working with consumer electronics
Qualification & Experience:
- Ability to work successfully as part of a team